Privacy Policy

Welcome to B27.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website and services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you register, submit a request, or contact us, we may collect:

Name
Mobile number
Email address
Address / service location
Any other details you voluntarily provide

b) Service Provider Information

For workers and service providers (carpenters, painters, mechanics, electricians, etc.), we may collect:

Name and contact details
Skill or profession details
Service area
Experience information

c) Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type
Device information
Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

Connect customers with service providers
Process service requests
Improve our website and services
Communicate with you regarding inquiries or services
Maintain safety, security, and compliance
Send important updates or service-related notifications

We do not sell your personal information to third parties.

3. Sharing of Information

We may share your information only in the following cases:

With service providers to fulfill your service request
When required by law or government authorities
To protect our rights, users, or services

All shared data is limited to what is necessary for providing services.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

Unauthorized access
Loss
Misuse
Alteration

However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website may use cookies to:

Improve user experience
Analyze website traffic
Remember user preferences

You can disable cookies through your browser settings if you prefer.

6. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

7. Your Rights

You have the right to:

Access your personal data
Request correction or deletion of your data
Withdraw consent (where applicable)

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are not intended for children under the age of 18.
We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date